Questions

Yes. Visit tahad.com.

Yes. Brass and copper oxidise naturally. A soft dry cloth brings the shine back, or you can let the piece age.

Payments run through a certified gateway. Card details are never seen or stored by us.

 

Yes. Tabby and Tamara are available at checkout.

 

mada, Apple Pay, Visa and Mastercard.

Handmade pieces vary in colour, grain and finish. That variation is part of the craft, not a defect.

 

Email [email protected] with a photo within 3 days. We collect it at our cost and replace it or refund it in full.

Seven days from receiving the order, provided the product has not been used, in line with the Saudi E-Commerce Law.

 

Yes. Guest checkout needs an email address and a delivery address.

 

Not once it has been prepared or shipped. Write to us quickly and we will do what we can.

Any customs duty or local tax in the destination country is the recipient's responsibility.

 

A tracking link is emailed the moment your order leaves us.

It varies by region. The estimate for your address appears at checkout before you pay.

Across the Kingdom of Saudi Arabia and the GCC countries.